Customer Service Representative

Company: DXP Enterprises
Location: Anaheim
Posted on: April 3, 2025

Job Description:

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Supply Chain Services and Service Centers.

By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

Responsibilities of Customer Service Representative include, but are not limited to:

* Responding to customer inquiries regarding company products and service
* Checking availability of stock
* Processing, expediting, and invoicing orders (utilizing third-party billing systems such as Ariba)
* Keep track of purchase orders and PODs for auditing purposes (Microsoft Teams)
* Coordinate with other departments such as Service Team and Warehouse/Shipping Department
* Providing AR and AP support to corporate accounting team
* Assistance with answering phones
* Work closely with both vendors and customers
* Provide support to rapidly expanding Sales Team across multiple branches

#LI-JG1

Qualifications of the Customer Service Representative include, but are not limited to:

* 2-3 years of Customer Service Experience required
* Computer skills required - ability to navigate Excel, Microsoft Teams, Word and Outlook
* Excellent communication skills and ability to be flexible
* Should be enthusiastic with a positive attitude
* Able to work independently as well as with others
* Data entry skills, organization, multi-tasking and customer focus is required
* Regular in-person attendance required

Additional Information:

Pay Range: $23-$25

Physical Demand: N/A

Working Conditions: Office environment primarily

Training/Certifications: NA

Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8am - 5pm

Travel: NA

Education: Bachelor's degree preferred but not required

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect.

DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Keywords: DXP Enterprises, Anaheim , Customer Service Representative, Sales , Anaheim, California